Terms of Service

1. Acceptance of terms

Accessing Lexos properties, submitting project requests, or executing statements of work constitutes acceptance of these terms. If you disagree with any clause, discontinue use of Lexos services.

2. Engagement scope

Deliverables, timelines, and success metrics are defined in mutually signed proposals, executive blueprint outputs, purchase orders, or statements of work. Changes requested mid-engagement will be documented through written change orders that may affect scope, cost, or schedule.

3. Client responsibilities

• Provide timely access to environments, stakeholders, and information needed for delivery.
• Ensure furnished materials do not infringe third-party rights or violate law.
• Designate an empowered point-of-contact to review deliverables and decisions.

4. Fees, billing & taxes

Invoices follow the schedule outlined in the governing agreement. Payments are due within the agreed credit period via the approved payment gateways or bank channels specified in our quotation. Applicable taxes, duties, or bank charges are the responsibility of the client unless otherwise specified.

5. Confidentiality & IP

Both parties shall protect confidential information using industry-standard safeguards. Intellectual property created specifically for the client transfers upon full payment unless alternate licensing is defined in writing. Lexos retains the right to reference anonymized results and methodologies.

6. Security & compliance

Lexos implements layered security controls aligned to our Privacy Policy and internal governance program, including data residency mapping, payment card safeguards, and continuous threat monitoring. Clients remain responsible for their own compliance obligations and internal policies.

7. Warranties & disclaimers

Lexos warrants that services will be performed in a professional and workmanlike manner. Except where mandated by law, all services are provided "as-is" without additional warranties of merchantability or fitness for a particular purpose.

8. Limitation of liability

To the fullest extent permitted by law, Lexos is not liable for indirect, incidental, or consequential damages. Aggregate liability is limited to the fees paid for the specific engagement giving rise to the claim.

9. Termination

Either party may terminate an engagement for material breach that is not cured within 15 days of written notice. Fees for services rendered up to the effective termination date remain payable.

10. Governing law & disputes

These terms are governed by the laws of India. Jurisdiction lies with competent courts in Ahmedabad, Gujarat, unless otherwise agreed in a master services agreement.

11. Updates

Lexos may revise these terms to reflect regulatory changes or improvements to our operating model. Material updates will be posted with a revised effective date. Continued use of services after changes constitutes acceptance.

Contact

Questions about these terms should be directed to legal@lexos.in or through your engagement manager.