Privacy Policy

1. Information we collect

We collect information required to deliver our software engineering, cybersecurity, and advisory services. This includes:

• Contact information such as name, email, phone number, job title, and company.
• Engagement details including project objectives, technical requirements, process mappings, blueprint outputs, and communication preferences.
• Usage data from our digital platforms, products, or support channels.

2. How we use your information

Your data enables us to:

• Respond to inquiries, proposals, and support requests.
• Deliver contracted services, solution roadmaps, executive conferences, and advisory outputs.
• Send service updates, security advisories, and curated content. You can opt out at any time.
• Maintain compliance with regulatory obligations and audit requirements.

3. Legal basis & retention

We process personal data based on legitimate interest, contractual necessity, or explicit consent. Records are retained only for as long as required to fulfil engagements, comply with legal obligations, or resolve disputes.

4. Data protection & security

Lexos implements layered security controls including network segmentation, encryption at rest and in transit, access governance, and continuous monitoring. Our teams operate under strict confidentiality obligations and least-privilege principles.

5. Sharing of information

We do not sell personal data. Limited sharing is performed with vetted service providers that support our operations (for example, secure hosting, analytics, or communication tools). These providers operate under contractual safeguards and comply with equivalent data protection standards.

6. International transfers

Where data crosses borders, we employ standard contractual clauses, data processing agreements, and jurisdiction-specific controls to maintain compliance with GDPR, RBI directives, and other applicable regulations.

7. Your rights

You can request to access, correct, delete, or restrict the processing of your personal data. Email privacy@lexos.in and we will respond within 30 days. You may also unsubscribe from marketing communications at any time.

8. Cookies & tracking

Our websites use cookies and similar technologies to improve performance and security. You can adjust your browser settings to manage cookies; however, disabling them may impact site functionality.

9. Changes to this policy

We review this policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services signifies acceptance of the updated policy.

10. Contact

If you have questions about this policy or wish to exercise your rights, contact:

• Email: privacy@lexos.in
• Phone: +91 9067 3111 01
• Postal: Lexos, Bengaluru, Karnataka & Borsad, Gujarat, India